Privacy Policy

Effective Date: 07.09.2024

At SHÓMKA, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.shomka.com
or use our services. By using our site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect several types of information from and about our users, including:

a. Personal Data

Name

Email address

Phone number

Billing and shipping information (if applicable)

IP address

b. Non-Personal Data

Browser type and version

Operating system and device information

Usage data (e.g., pages visited, time spent on site)

c. Tracking & Marketing Data

Information collected via cookies, pixels, and similar technologies (e.g., Meta Pixel, Google Analytics 4, Mailchimp tracking)

We collect this information in the following ways:

Directly from you (e.g., forms, checkout, or newsletter sign-up)

Automatically through cookies, pixels, and tracking technologies

2. How We Use Your Information

We may use the information we collect to:

Provide, operate, and maintain our services

Process and fulfill your orders

Personalize your experience and recommend products

Improve website performance and functionality

Communicate with you (e.g., newsletters, offers, updates)

Analyze user behavior for marketing and advertising (including retargeting campaigns via Meta, Google Ads, etc.)

Fulfill legal obligations

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

Service providers: such as payment processors, hosting providers, analytics tools, and email services (e.g., Mailchimp, Meta, Google)

Legal authorities: if required by law, to comply with regulations or protect our rights

Business transfers: if SHÓMKA undergoes a merger, acquisition, or sale of assets

4. Security of Your Information

We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your location (EU/EEA, South Korea, or other jurisdictions), you may have the following rights:

Right to access: request a copy of your personal data

Right to correct: request correction of inaccurate data

Right to delete: request deletion of your personal data (except where retention is legally required)

Right to withdraw consent: opt-out of marketing or revoke tracking consent

Right to portability: request a copy of your data in a portable format

To exercise these rights, please contact us at hello@shomka.com
.

7. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect data from children. If we learn that we have collected such data, we will delete it promptly.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we encourage you to review their policies separately.

9. International Data Transfers

As we serve customers globally, your data may be transferred and processed outside your country (including the EU and South Korea). We ensure that such transfers comply with applicable data protection laws.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience.

a. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the site function properly, remember preferences, and analyze usage.

b. Types of Cookies We Use

Essential cookies: Required for the website to function (e.g., cart, checkout).

Analytics cookies: To measure traffic and user behavior (Google Analytics 4).

Marketing cookies: To deliver ads and measure effectiveness (Meta Pixel, Google Ads).

Email tracking cookies: To measure newsletter engagement (Mailchimp).

c. Managing Cookies
You can manage or disable cookies through your browser settings. EU/EEA and South Korea visitors will also see a cookie consent banner where you can choose which categories of cookies to allow.

Disabling cookies may affect the website’s functionality (e.g., checkout may not work properly).

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. If we make material changes, we will notify you via email or a notice on our website.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: hello@shomka.com

Last Updated: 07.09.2024
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