FAQ

For the best result, measure your baby’s head circumference, and select the right size.

Yes, you can return or exchange the product. Simply contact us within 14 days after delivery by sending us an e-mail at info@shomka.com

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Yes, it is possible to have various colour and ear model variations, but for any other ideas you can always contact us.

It takes from 3 to 10 business days. 

Please note: during the sale or new collection launch period the sewing process can take longer. 

Lithuania: 1-3 business days
Europe: 5-15 business days
USA & Asia: 15-31 business days

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Depending on employment and available items in stock. Send us a request to info@shomka.com – we will discuss the situation individually.

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